Chandeliers and fixtures are shipped as dismantled units. Individual components are carefully packed in a fixed and resistant carton box with protective lining.Â
Included in each package, there are a guarantee certificate and a simple manual for assembly and installation of the purchased chandelier and lighting.Â
However, if there is an event of damage to some component, we will immediately replace it for you as a free of charge service. Preferably, on the basis of sending photo of the damaged component. When shipping the goods abroad, we will set up any potential complaints with a shipping company by
ourselves.
We are able to deliver most chandeliers and lightings within 3 business days from receipt of payment. Chandeliers and
fixtures are stocked as dismantled units so all we need is to make some assembly of various components to the package.
Of course, some lighting fixtures are not kept permanently in stock, therefore we also state the max. deadline date for shipping the goods in the section of Product Description in our e-shop.Â
As for customised chandeliers and fixtures, which are not included in the online shop, we will inform you about the detailed delivery deadline via the e-mail.Â
SHIPPING to anywhere in the world
For shipments, which are sent abroad, there are normal delivery deadlines via air transport as
follows:Â
| Airfreight |
Destination |
||
|
Europe |
USA |
Other destinations |
|
|
7 days |
7-14 days |
14 days |
|
When sending larger consignments, we most commonly use the way of packaging in double armoured carton box. This type of packaging is very safe and it will even survive a long-term sea transport without any problems.
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